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Help! I Have Kids!
Help! I Have Kids! is the podcast for moms who are doing their best, asking all the right questions, and still wondering if something’s being missed. Hosted by Pam—a mom of five and pediatric occupational therapist with 35 years of experience—this show helps you trust your gut, advocate for your child, and partner with professionals without the overwhelm.
Each week, you’ll get practical tips, real-life stories, and heartfelt encouragement from experts and fellow moms who’ve been in your shoes. Because, as moms, we are the head of our child's medical team!
Help! I Have Kids!
Navigating Your Child’s Health Insurance: Tips for All Parents
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Does opening a medical bill give you an immediate pit in your stomach? đź’¸
It shouldn’t have to. For many parents, navigating health insurance feels like a second full-time job—one that's confusing, stressful, and full of hidden rules. But here is the secret: Knowledge is your best defense. When you understand how your plan works, you can stop worrying about "surprise bills" and start focusing on your child’s progress.
In this episode, host Pam Marshall sits down with Kathleen, a Patient Account Specialist at Marshall Pediatric Therapy, to demystify the world of healthcare billing. Whether you are wondering why your bill changed in January or what to do when a claim gets denied, Kathleen is here to give you the "detective tools" every mom needs.
In this episode, we’re breaking down:
- The January Shift: Why your benefits might change even if your ID card stays the same.
- The "Receipt" for Your Calls: Why you must ask for a Reference Number every time you call insurance (and how it holds them accountable!).
- Diagnosis Pointers: The technical reason your claim might be stuck and how specificity saves you money.
- The 3-Step Plan for Bills: What to do when a confusing bill arrives at your door.
- Provider vs. Payer: Understanding the partnership between your therapist and your insurance company.
Don't let "insurance exhaustion" stand in the way of your child’s care. You are the leader of your child’s team, and today, we’re helping you lead with confidence!
Join Our Community!
You don’t have to figure this out alone! Join our Help I Have Kids Facebook Community to connect with other moms, ask questions, and get expert insights in a supportive space. Subscribe to the podcast, follow us on YouTube at @HelpIHaveKidsPodcast, and share this episode with a friend who needs a little less stress in her life. We’re all in this together!